Dubai Electricity and Water Authority (DEWA) has successfully completed the ISO/IEC 27001:2013 certification, which is the highest international standard in Information Security Management System. This followed a rigorous evaluation and auditing processes by the British Standards Institution (BSI).

“We are committed to achieving the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into the smartest and happiest city in the world, and to make the Emirate a benchmark for smart cities and best practices in all fields, including information security, which is one of the key pillars of smart cities. DEWA is a pioneer in adopting the best international standards in information security and agile governance. It studies all possibilities and risks that may affect its strategic plans, operations, and quality of its services. DEWA proactively seeks to manage any risks that may threaten information security by implementing an effective organizational policy for information security. We also adopt the best solutions and technologies to ensure the security and reliability of DEWA’s services,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“DEWA adopts a comprehensive system to ensure electronic security based on a governance framework that is continuously developed in line with the Dubai Electronic Security Strategy and the National Cyber Security Strategy. DEWA is also committed to introducing its employees and work teams to the latest security solutions to be able to deal with the different current and future security challenges, in cooperation with the best regional and international distinguished organisations in information security systems. This maintains DEWA’s position as one of the most distinguished and pioneering utilities in the world that continues to provide electricity and water services according to the highest standards of availability, efficiency, reliability, and quality,” added Al Tayer.

DEWA obtained the ISO certificate (27001:2005) in 2010, which was updated in 2014, and then the scope of application of the certification standards was expanded to include all sectors, departments and operations of DEWA in 2018. This helped DEWA obtain the ISO certificate (27001:2013). In 2016, DEWA launched the first specialised centre for electronic security across the Government of Dubai, which reduces potential electronic risks by proactively monitoring DEWA’s services and technical assets of DEWA.