The smart cameras installed to measure the happiness of visitors at customers happiness centres of the Roads and Transport Authority (RTA) have been fitted with new technology to monitor the compliance of those visitors with the wearing of face masks. The step is part of RTA’s precautionary measures to curb the spread of Covid-19. 

“The success of the smart cameras powered by artificial intelligence and computer vision capabilities installed at Al Barsha, Umm Ramool, Deira and Awir Centres to measure the happiness of visiting clients by analysing their facial expressions prompted us to ponder another use of these cameras. We have successfully fitted the cameras with a new technology whereby they can also monitor the compliance of clients with the wearing of face masks as part measures to curb the spread of Covid-19 pandemic. The technology recorded an accuracy rate of 99.1% in this field,” said Ahmed Mahboub, Executive Director of Smart Services, Corporate Technology Support Services Sector, RTA.

“The new technology supports the objectives of The National Covid-19 Crisis Recovery Management and Governance Committee. Cameras generate analytical reports and daily indicators, which help officials of those centres to take appropriate actions towards any failure of compliance with the precautionary measures in place. The cameras, which had been installed more than 18 months ago, were made in the UAE and fitted with artificial intelligence capabilities characterised by high accuracy and speed. They can capture images at a rate of 30 frames per second, and within a range of 7 metres and a field of view of 65 degrees over and above other features such as the autofocus in the dark, and an internal RAM of 32 MB,” explained Mahboub. 

“RTA is keen on developing plans to match the strategies of our government to use artificial intelligence technologies in improving services and customers experience. Moreover, RTA is firmly committed to the UAE Strategy for Artificial Intelligence, and seeks to improve and align its services with the Smart City initiative of the Dubai Government,” concluded the Executive Director of Smart Services.