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Mansoor bin Mohammed approves results of accessibility assessment for government websites and smart applications

21 Mar, 2022

Initiative is part of Dubai’s commitment to create a cohesive, harmonious and supportive society in which people of determination are provided with equal opportunities.

Key results

· For the second consecutive year, the Roads and Transport Authority (RTA) achieves a criteria-compliance rate of 100% for its website

· Dubai Police, DEWA and Dubai Municipality have enhanced their digital channels to achieve a 100% conformity rate

· 11 government entities achieve a score of 10/10 for their level of criteria-compliance in the accessibility assessment


His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, Chairman of the Higher Committee for the Protection of the Rights of People of Determination, commended government entities for enhancing their websites and smart applications to make them more accessible for people of determination. The initiative is aligned with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai and the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, to create a cohesive, inclusive and supportive society in which people of determination are provided with equal opportunities.

The results of the 2021 accessibility assessment for government websites and smart applications highlighted the remarkable efforts undertaken by several government entities, underpinned by a high criteria-compliance rate of over 90% for websites.

His Highness Sheikh Mansoor bin Mohammed said: “I am proud of the remarkable strides we have made in achieving Dubai’s aim of becoming an inclusive city for people of determination. Dubai believes in everyone’s potential and seeks to provide everyone opportunities to participate in building the nation. The emirate is committed to nurturing the talent of its people and providing them equal opportunities in healthcare, education, social protection, and employment. Our efforts stem from the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum to create a supportive and friendly environment for people of determination and his commitment to introduce laws and initiatives to make it a reality.”

"I would like to thank all the government entities that have modified their platforms and smart applications to raise accessibility for people of determination. Our ratios comply with international standards, which reflect the keenness of government entities to support the creation of a truly inclusive society for people of determination.”

Leading by Example

For the second year in a row, Roads and Transport Authority (RTA) achieved 100% compliance with the criteria of the accessibility assessment of government websites and smart applications for the year 2021. Dubai Police, Dubai Electricity and Water Authority (DEWA) and Dubai Municipality have also enhanced their digital channels to achieve a 100% conformity rate in the 2021 assessment. As many as 11 government entities achieved a score of 10/10 for their level of criteria-compliance in the accessibility assessment.

While several government entities accomplished a compliance rate of 90% or higher in the accessibility assessment of their digital channels, a few others will be working to enhance the accessibility of their platforms for people of determination.
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