Emirates and IHG Hotels & Resorts sign MOU to explore collaboration, incentives and support travel needs of SMEs

Emirates and IHG Hotels & Resorts (IHG) have signed a Memorandum of Understanding (MoU) to explore joint collaborations on programmes designed to meet the travel needs of Small and Medium Enterprises (SMEs) across global markets. The signing ceremony was attended by Nabil Sultan, Emirates’ Executive Vice President for Passenger Sales and Country Management; Matthew Jones, VP-USA, Emirates; Ashraf Baytam, Senior Manager Global Business Travel, Emirates; and Ryan Plemmons, Vice President, Global Sales Strategy, IHG Hotels & Resorts.

Together, Emirates and IHG will explore ways to reach and engage with SMEs through value-added benefits and exclusive rewards to facilitate business travel. The hotel group will provide enhanced travel incentives and seamless integration with its extensive portfolio of hotels and resorts around the globe.

Present at the signing ceremony was Nabil Sultan, Executive Vice President for Passenger Sales and Country Management, who commented: “With the SME segment playing a crucial role in fostering economic growth and creating jobs, Emirates is committed to supporting them with solutions and value-added propositions to meet their travel needs. We are pleased to collaborate with the leading hotel group, IHG Hotels & Resorts, to explore programmes that will be mutually beneficial to our valued customers. Together we aim to extend valuable benefits to our customers in the SME sector, while expanding our customer base in this very important segment."

Mark Sergot, SVP, Global Sales, IHG Hotels & Resorts, said: “We are thrilled to partner with Emirates to redefine business travel for Small and Medium Enterprises worldwide. This collaboration underscores our shared commitment to delivering exceptional value, seamless experiences, and exclusive rewards tailored to the unique needs of SMEs. By combining IHG’s hospitality expertise with Emirate’s global connectivity, we are unlocking new possibilities to empower businesses and drive growth across international markets.”