Privacy Policy


This website, including any and all text, images, videos, logos, graphics, and/or other material, is proprietary, owned and managed exclusively by the Government of Dubai Media Office (GDMO). This Privacy Policy aims to unambiguously communicate the understanding, management's intent, commitments and actions the GDMO wishes to carry out strictly in relation to the collection, use, dissemination, retention and destruction (collectively called "use" or "usage" or their derivatives) of personal information or data (collectively called "Data") that is collected on this website.

Please read this Privacy Policy carefully before providing any data or information. Usage of any information or data from this website indicates that the user accepts all the provisions stipulated in this Privacy Policy.

Policy Statement

The GDMO is committed to carry out its business and serve its customers with the highest ethical standards by designing, implementing and continuously improving applicable and adequate internal controls, thereby earning the trust of its customers.

The GDMO respects the privacy of the people who visit its website by remaining committed to ensuring that Users' privacy is protected, and accordingly, collects and manages all Data provided by the Users with utmost care. The GDMO shall not use the data provided by its Users without the Users' consent and/or is not required by law.

All and any Data requested from Users on this website shall be used only in accordance with the "Privacy Policy" as set out below. The GDMO shall never ask its Users for such Data that is not required.

Policy Scope

Sites Covered by this Privacy Policy

This Privacy Policy applies to all GDMO-owned and managed websites.

Links to Other Sites

The purpose of the hyperlinks appearing on this website is to facilitate Users' search for information and enhance their experience. The Users shall note that GDMO does not exercise any control whatsoever over such websites. We advise all users to review the privacy policies of such websites. GDMO is not responsible for the protection of any information/data that Users provide whilst visiting such sites.

Gathering and Usage of Users' Information

Generally, Users may browse through the GDMO's website without exposing his or her identity or providing any personal information. The information gathered by the website during browsing consists of the information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the GDMO's servers each time the browser requests a page from the server. This enables the web server to identify and track the web browser. The GDMO does not automatically collect personally identifiable information (PII) about Users browsing the Public Areas. The GDMO may record the Internet protocol (IP) address of the computer that Users are using, the browser software used, and the operating systems used.

The GDMO requires the Data sought to understand Users' needs and provide them with correct, accurate and complete services, and in particular for Internal record keeping, internal decision making, improving the GDMO's products and / or services and customising the website according to User's interests.

The GDMO aggregates and uses this data for research and development purposes, to detect and correct systems problems, and to improve the usability of the web site. This information is not connected to individual names or personal identities. In case of investigations, this information may be submitted to judicial or security entities.


GDMO's website may use session cookies to keep track of Users whilst Users navigate the website purely with the intent to collect and analyze website usage statistics in order to improve it and provide Users with a better online experience.

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

The GDMO makes every effort to keep its records valid and accurate. The GDMO may disclose information about Users insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, the GDMO may disclose personal information to any official third party to the extent that the GDMO is required to do so by law or, otherwise, to protect its copyrights.

The GDMO will not sell, rent, trade, lend, or otherwise transfer personal information in part or whole to any other party. Such personal information is shared for specific purposes that are mandated by the GDMO. There may be times when the GDMO is required by law to disclose the information that its Users have submitted. Unless the GDMO is legally prohibited to do so, it shall do its best to provide Users with notice that a request for the User's information has been made to give Users an opportunity to object to the disclosure.

Website Security

The GDMO's website is protected with a variety of security measures. The GDMO employs a variety of other mechanisms to ensure that the data Users provide is not lost, misused, or altered inappropriately. The GDMO will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of Users' personal information.

The GDMO would like to draw Users' attention to the fact that data transmission over the internet is inherently insecure, and GDMO cannot guarantee the security of data sent over the internet. Users are responsible for keeping their information and user details confidential. GDMO does not hold any responsibility in this regard.

Children's Online Privacy Protection

The GDMO appreciates the importance of children's online privacy protection. The GDMO encourages parents and guardians to control their children's internet activities. We do not encourage children to provide any personal identification information. Children under the age of 18 years are not required to provide any identification information to us. If the user is a minor, we suggest that the user obtain prior approval from parents or guardians.

For the purposes of this Private Policy, a minor is any person under the age of full legal responsibility and the GDMO does not hold any responsibility for any identification information provided by a child to our website.

Privacy Policy Amendments

The GDMO may occasionally make changes or amendments to its Privacy Policy to reflect changes in legal and regulatory requirements, or as necessary as the GDMO upgrades or modifies its technology, applications and service offerings. Such changes and amendments will be posted on this website. If a user continues to use the GDMO's website, such action implies that the user has accepted the new amendments.

Termination of Service

The GDMO reserves the right to limit, suspend and/or terminate the User's access to the website or service, entirely or partially, at any time and without any prior notice. GDMO may take any measures required to deter any illegal access to the website and/or any improper usage.

Governing Law and Disputes

The aspects of usage of the GDMO's website is subject to the local and federal laws operative in the emirate of Dubai and Dubai Courts is the entity exclusively responsible for resolving any disputes or conflicts.

Contact Us

If you have any inquiry or questions regarding the Privacy Policy, please visit our "Contact Us" page.